Thank you for shopping at Sue Briggs. We are committed to providing our customers with a safe and reliable shopping experience for children’s beds and home furnishings. If you are not satisfied with your purchase, you can apply for a return or refund according to the following policy.
Currently, due to ongoing losses, we are clearing out inventory at a loss. Items are being sold at clearance prices.
📦 Return Period
Return requests must be submitted within 30 days of receiving the goods.
Return or refund requests will not be accepted after 30 days.
🔄 Return Conditions
To ensure a smooth return process, please meet the following conditions:
The item is not severely used or damaged.
The original packaging and accessories are intact.
Provide valid order information or proof of purchase.
If the item has a quality issue, we will prioritize processing your refund or replacement.
💰 Refund Processing Time
Your refund will be credited to your account within 3 business days after approval.
The refund will be returned to your original payment account.
Arrival time may vary slightly depending on the payment method.
🚚 Return Process
Contact customer service to request a return.
Provide order information and reason for return.
After customer service approval, provide a return address.
Send the returned item back and provide the tracking number.
Refund processing will be completed upon receipt of the returned item.
📞 Contact Us
If you have any questions about returns or refunds, please contact us:
Company: Sue Briggs
Email: sue.briggs@littlewhale.shop
Phone: 615-582-7715
Address: 314 Pitts Ave, Old Hickory, TN 37138